What our customers are saying
"Brian took personal charge of the several issues affecting our RV He and his staff were outstanding In fact I would strongly recommend this outfit to correct or repair ANY RV issue! They know their stuff. Five stars from us." - Richard
"ATEL Bus & Truck Service Center provided my wife and I very good professional service. Brian Connolly and his team listen carefully to our requests and answered all of questions. Brian was honest and shared his insight and knowledge about our RV. We are first time buyers so he was helpful in explaining things about the RV that we didn’t know about. It makes you feel good that Brian and his team are knowledgeable along with excellent customer service. Thank you so much. We will be using ATEL for any future service needs. So if you want to get honest feedback, go see Brian and his staff at ATEL Bus & Truck Service Center, Inc" - Ronald
"The service provided by this company has been phenomenal. Our school has been in a crunch numerous times and they always make time for us. Their work area is always clean and sparkly. The workers are exceptional helpful." - Jessica
"Recently made a visit to ATEL for repairs to our “home away from home.” Treated like royalty from start to finish. The ATEL service center was clean and well organized as was their management team. With professional, timely and curtious service from these guys we were on our way in no time- great work ATEL!" - Eileen
"I am happy to recommend ATEL Services. My recent breakdown with my RV had me very concerned. As a solo woman nomad, I depend on reliable service. Brian Connolly, owner of ATEL, was available and sent his crew to tow my RV to his shop. The repairs were done correctly the first time and cost less than I expected. Brian was also pivotal in making recommendations on which RV to purchase before I went on my year long road trip. I'm on the road again, thanks to Brian and the whole ATEL crew. I highly recommend them." - Janine
"Very clean facility, organized, secure and safe place for my 38 ft motorhome. Professional Body and paint repairs, will refer my friends family and club members." - Morris
"We have used Atel for original warranty, extended warranty, and non-warranty work on our Tiffin coach. We have been delighted with all the work they have performed. We are fairly local to Atel and, up until this incident, all the work has been done dropping off the coach and coming back for it when the work was completed.
Most recently, when heading out for a loooong holiday weekend, we had a brake problem. Even after topping off the brake fluid reservoir we got a low brake fluid indicator light and the brake pedal was soft. We were heading in their direction so we called Atel. We explained our coach problem and that we were heading out on a trip. They assured us they could see us right away and we headed to them.
They met us at the door when we pulled up and got right onto diagnosing our problem. A blown master brake cylinder! They located and ordered the replacement part (unfortunately, the closest was 3 hrs away). During our wait they took every measure to assure our comfort, showing us to their conference room for comfortable seating and power to charge any electronics. And they even went so far as to offer us use of a vehicle if we wanted to go somewhere for some lunch.
The replacement part arrived in exactly the time anticipated. There was some discrepancy in the OEM part number. They took the step to verify it was the correct part before installing. They also, instead of forcing us to pay out-of-pocket for the repair, took the fight to the extended warranty company to get payment for the work performed.
Atel got us back on the road, safely and in rather short order, enabling us to get to our extended holiday weekend destination and join our friends for a very enjoyable time. Atel will remain our local goto shop for needed repair work on our Tiffin RV!" - Carolyn
They did a lot of work for me on my Silverado. Very reliable and honest. Much more efficient then most places. Highly recommend.- Mattie
"Owner and staff are knowledgeable, and professional. We took our 45' Motor Coach to ATEL Bus & Truck with several complex issues, one of which we had heard through social media, required several owners to make two or three visits to the manufacturer before being resolved. Our coach was fixed correctly on the first visit. I cannot say enough good things about ATEL Bus & Truck." - Craig
"I found Atel online.to do some work on my motorhomes generator and replace the shocks. When they called me about the generator problem they said it was just an air leak and no big deal. It runs fine now and electrical output is correct. They could have riped me off...but didn't.
The shop is very clean and Brian and Oscar are great, and the charges for the work are not excessive. I will definitely return when service is needed." - Bruce
"I went there with a flat air suspension for my trailor. Loved the the direct and absolute honesty. Had it fixed within my timeframe : i was direct and they handled my attitude well and fixed the issue on a good term." - Taoufik
"What a great service center capable of handling any maintenance issue. We have a 2006 class C motorhome by Lazy Daze and have not been able to find a company near our home in Birmingham to handle repairs on our E450 chassis. ATEL did everything we asked them to do and more and reviewed each completed item on our list. Great group of people. Recommend them to anyone needing motorhome service." - Ed
Awesome people and fantastic service. Really dependable. They're always reliable and friendly. Fair pricing as well. We couldn't be happier with everything ATEL provided to ensure business keeps moving. - Michael